The Hightower Collection, LLC values all of its customers. We accept returns and exchanges received within 15 days of order date if you are unsatisfied with any purchase. Returns require the merchandise accompanied with receipt, in original packaging, with tags and unworn. Returns will only be refunded in the method of original payment. Shipping and handling fees are not refundable. Shipping charge will be the responsibility of the customer. Any exchange orders will be shipped free of charge.